Priority Services Register (PSR)

Written By David Latham

The Priority Services Register (PSR) is a free service that provides extra support for people who need help with their gas, electricity, or water services. It’s designed for those with health issues, disabilities, or young children, ensuring utility companies can offer tailored help when needed.

What do I get?

  • Priority help during gas emergencies

  • Back-up heating and support

  • Safer visits with password system

  • Info in formats you need

  • Free, safe, and confidential

Who is eligible? You can sign up to the PSR today if any of the following apply to anyone in your household:

Medically Dependent

  • Nebuliser and apnoea monitor

  • Heart, lung or ventilator support

  • Dialysis, feeding pump, or automated medication

  • Oxygen concentrator

  • Stair hoist or electric bed

  • Medically dependent showering/bathing

  • Careline / Telecare system (e.g. emergency button)

  • Need for medicine refrigeration

Mental Health Care

  • Chronic or serious illness (e.g. cancer, MS)

  • Dementia or cognitive impairment

  • Mental health condition (e.g. anxiety, depression)

Safety

  • Use of oxygen

  • Poor sense of smell or taste

  • Safer with additional presence (e.g. not left alone)

  • Water-dependent (needs water for health or care)

Poor Mobility

  • Physical impairment

  • Unable to answer the door

  • Restricted hand movement

Age-Related

  • Pensionable age

  • Children under five in the home

  • Developmental condition (e.g. autism, learning delay)

Alternative Communication Needs

  • Blind

  • Partially sighted

  • Unable to communicate in English

  • Hearing impairment (including deaf)

  • Speech impairment

Temporary Support

  • Temporary life changes (e.g. bereavement, new baby)

  • Post-hospital recovery (temporary)

  • Young adult householder under 18 (temporary)

David Latham

http://www.ienglish.academy
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